Support

How can we help?

Quick fixes for the most common problems, and a real person when you need one.

187 members online5 staff online now

Common fixes

Step-by-step answers. Most problems are solved in a minute.

Talk to staff

Didn't find it? Here's how to reach a real person.

Open a support ticket

The fastest way to get help. In the server, go to #staff-support and open a ticket. It's private between you and staff, and everything is kept on record so nothing gets lost.

Open Discord

Report someone

Harassment, scams or anything that makes you uncomfortable: open a ticket with screenshots or message links. Reports stay confidential.

Before you open one

  • Your Discord username
  • What you expected vs what happened
  • Screenshots or when it happened

Staff will never ask for your password or link codes.